Shipping Information – aquatalia-shoes.com

1. Processing Time

Orders typically process within 1-2 business days (excluding weekends/holidays). During peak seasons (November-January), please allow 3-5 business days for processing.

2. Shipping Options

• Standard Shipping (3-7 business days): €8.50
• Express Shipping (2-3 business days): €19.90
• Free Shipping: On all orders over €300 within the EU

3. Delivery Areas & Times

• EU Countries: 3-7 business days
• UK/Switzerland: 5-10 business days
• International: 7-21 business days (customs fees may apply)

4. Order Tracking

• Tracking number emailed when your order ships
• Monitor delivery at aquatalia-shoes.com/track-order
• Carrier delays may occur during high-demand periods

5. Shipping Restrictions

We currently cannot ship to:

• PO Boxes
• APO/FPO addresses
• Certain countries (see full list at aquatalia-shoes.com/shipping-countries)

6. Undeliverable Packages

• Address errors may incur €15 reshipping fee
• Unclaimed packages returned after 21 days

7. International Considerations

• Customs/duties: Customer’s responsibility
• Accurate phone number required for customs clearance
• Return shipping costs not refundable

8. Holiday Shipping

Check aquatalia-shoes.com/holiday-schedule for:

• Seasonal cutoff dates
• Recommended shipping methods for guaranteed delivery

For complete shipping details, visit aquatalia-shoes.com/shipping-info